77aec Terms & Conditions

Throughout these Terms and Conditions, the following defined terms apply:

• "77aec" or "the Platform" refers to the online betting and casino services operated under the brand name 77aec and accessible at 77aec.io.
• "You" or "the Member" refers to any individual who has registered an account on the 77aec platform or who accesses any part of the 77aec website.
• "Account" means the registered user account created by you on the 77aec platform, through which you may deposit funds, place bets, and access casino games.
• "BDT" means Bangladeshi Taka, the official currency of Bangladesh and the sole currency in which 77aec account balances are denominated.
• "Bonus Funds" means any promotional credits, free bet amounts, or matched deposit bonuses credited to your account as part of a 77aec promotional offer.
• "Wagering Requirement" means the number of times a bonus amount must be staked on qualifying games before any associated winnings may be withdrawn.
• "Know Your Customer" or "KYC" refers to the identity verification process that 77aec may require members to complete before processing withdrawal requests or in response to regulatory obligations.
• "Prohibited Jurisdiction" means any country or territory from which access to and use of the 77aec platform is restricted or prohibited under applicable law.
• "Void Bet" means a wager that is cancelled and refunded to the member's account, typically due to the cancellation of an event, a data feed error, or a manifest pricing error.

By accessing the 77aec website, registering an account, making a deposit, placing a bet, or participating in any game or promotion offered on the platform, you unconditionally accept and agree to be bound by these Terms and Conditions in their entirety, together with the 77aec Privacy Policy, Responsible Gaming Policy, and any specific game or promotion rules published on the platform from time to time.

These Terms and Conditions represent the entire agreement between you and 77aec with respect to your use of the platform. They supersede all prior agreements, representations, and understandings, whether written or oral, relating to the subject matter herein.

77aec reserves the right to amend these Terms and Conditions at any time. Amendments will be communicated to registered members via email notification or a prominent notice on the platform. Your continued use of the 77aec platform following notification of any amendment constitutes acceptance of the revised terms. If you do not agree with any amendment, you must cease using the platform and may request account closure by contacting customer support at [email protected].

To register and maintain an account on 77aec, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. 77aec strictly prohibits access by minors. If 77aec determines at any time that a member is or was under the age of 21 at the time of registration, the account will be immediately suspended, all pending bets will be voided, and any winnings accrued during the period of underage use will be forfeited.
• You must be a natural person. Corporate entities, partnerships, and trusts may not register accounts on the platform.
• You must register only one account. Multiple accounts operated by the same individual — whether using different names, email addresses, or payment methods — constitute a breach of these Terms. All accounts found to be duplicates will be closed, and balances may be forfeited.
• You must provide accurate, complete, and up-to-date personal information during registration, including your full legal name, date of birth, valid email address, and mobile phone number. You are responsible for keeping this information current.
• You must not be self-excluded from the 77aec platform or from any other gambling platform via a connected exclusion scheme at the time of registration.
• You must not be accessing the platform from a jurisdiction where online gambling is prohibited by applicable law.

77aec reserves the right to request supporting documentation to verify your identity, age, and payment method ownership at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure.

You are solely responsible for maintaining the confidentiality of your 77aec account credentials, including your username and password. You must not share your login details with any third party. Any activity that occurs on your account — whether or not you authorised it — is your responsibility unless you have notified 77aec of a security breach in a timely manner.

If you suspect that your account has been accessed without your authorisation, you must contact 77aec customer support immediately at [email protected]. 77aec will take reasonable steps to investigate and, where appropriate, suspend the account pending investigation.

77aec recommends that all members enable two-factor authentication (2FA) on their account. While 2FA is optional, it provides a significant additional layer of protection. 77aec is not liable for losses resulting from a member's failure to use available security features.

You must not use automated scripts, bots, or any other software tools to access or interact with the 77aec platform. Any account found to be using automated tools will be immediately suspended and may be permanently closed without notice.

77aec accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT). The following payment methods are currently supported: bKash, Nagad, Rocket, Upay, Tap, and SureCash. 77aec does not charge a fee on deposits or withdrawals, though your payment provider may apply its own transaction charges.

Minimum Deposit: The minimum single deposit amount is ৳200 unless a specific promotional offer states otherwise.

Minimum Withdrawal: The minimum single withdrawal request is ৳500. Withdrawal requests below this threshold will not be processed and will be held in the account balance.

Processing Times: Deposits made via bKash, Nagad, and Rocket are credited to the 77aec account balance within 30 seconds in the vast majority of cases. Withdrawal requests are reviewed and dispatched within 24 hours of submission, subject to any KYC verification requirements that may be outstanding on the account.

Withdrawal Method: Withdrawals will be returned to the same payment method used for the originating deposit wherever technically possible. 77aec reserves the right to request verification of the payment method before processing any withdrawal.

Anti-Money Laundering: 77aec is committed to complying with applicable anti-money laundering (AML) obligations. 77aec reserves the right to request identity documentation, proof of source of funds, or other supporting materials before processing withdrawal requests that trigger internal AML thresholds. Any member who refuses to provide requested documentation may have their withdrawal request suspended and their account reviewed.

77aec does not accept deposits from third parties. Funds deposited must originate from a payment account registered in the same name as the 77aec account holder. Deposits found to originate from third-party accounts will be reversed, and the associated 77aec account may be suspended.

77aec offers promotional bonuses to eligible members from time to time, including welcome deposit bonuses, reload bonuses, free bet credits, and seasonal promotions tied to events such as the BPL, IPL, Eid, and Pohela Boishakh. The specific terms of each promotion — including the bonus amount, minimum qualifying deposit, wagering requirement, eligible games, and expiry date — will be set out in the promotion's dedicated terms page.

General Bonus Terms that apply to all 77aec promotions unless otherwise stated:

• Bonus funds are separate from real-money funds and are subject to a wagering requirement before any associated winnings may be withdrawn. The standard wagering requirement is stated on the applicable promotion page.
• Only one bonus may be active on an account at any given time. Claiming a second bonus before completing the wagering requirement on the first will result in the first bonus being forfeited.
• Bonuses are non-transferable and may not be exchanged for cash without completing the applicable wagering requirement.
• 77aec reserves the right to withdraw, modify, or cancel any promotion at any time with reasonable notice. Where a promotion is cancelled after a member has already opted in, any bonus already awarded will be honoured under the original terms.
• Any evidence of bonus abuse — including but not limited to coordinated play designed to exploit promotional terms, multi-accounting to claim a bonus more than once, or placing offsetting bets to minimise wagering risk — will result in the forfeiture of the bonus and any associated winnings, and may result in permanent account closure.
• 77aec reserves the right to restrict or modify bonus eligibility for any member where internal risk criteria are met, without being required to provide a specific explanation.

All bets placed on the 77aec sportsbook are subject to the specific rules applicable to the sport and market type in question. Members are responsible for understanding the rules of any market before placing a wager. The following general rules apply to all sportsbook bets placed on 77aec:

• Bet Acceptance: A bet is only valid once 77aec has confirmed acceptance and a bet reference number has been issued. Bets that are not confirmed due to technical issues are not valid and any staked amount will be returned to the account balance.
• Manifest Errors: 77aec reserves the right to void any bet that was accepted as a result of a manifest pricing error. A manifest error is one that is so obvious that a reasonable person would have recognised it as incorrect at the time of placing the bet.
• Void Bets: If an event is abandoned, postponed, or cancelled without being completed within the timeframe specified in the relevant sport rules, bets on that event will typically be voided and the stake returned.
• In-Play Betting: In-play bet acceptance is subject to real-time data feed accuracy. Where a result is known prior to a bet being accepted — for example, due to a delay in the data feed — 77aec reserves the right to void the bet.
• Maximum Payout: The maximum payout per single bet and per day is subject to limits set by 77aec and displayed in the relevant sport or market section. Winnings exceeding the maximum payout limit will be capped at the stated maximum.

For casino games, each game title is governed by the rules of the game provider (Evolution Gaming, Pragmatic Play, PG Soft, NetEnt, Microgaming, Ezugi, or Spribe as applicable). In the event of a conflict between in-game rules and 77aec platform rules, the 77aec platform rules shall prevail with respect to payment processing and account management, while game-specific results are governed by the game provider's certified RNG or live dealer procedures.

The following actions are strictly prohibited on the 77aec platform. Violation of any of these prohibitions may result in account suspension, permanent closure, forfeiture of balances, and where appropriate, referral to relevant authorities:

• Registering more than one account, or assisting another person to register a duplicate account for the purpose of claiming bonuses or circumventing account restrictions.
• Providing false, misleading, or fraudulent information during registration or the KYC verification process.
• Using another person's identity, payment method, or account credentials without their explicit consent.
• Engaging in money laundering, match-fixing, or any activity that constitutes a criminal offence under applicable law.
• Using automated software, bots, scripts, artificial intelligence tools, or any other non-human mechanism to place bets, access game outcomes in advance, or exploit platform functionality.
• Exploiting software bugs, glitches, or technical errors for financial gain. Any winnings obtained through exploitation of a technical error are subject to forfeiture.
• Engaging in collusion with other players in poker, live dealer games, or any other multiplayer format offered on the platform.
• Placing bets in a coordinated manner across multiple accounts to guarantee a profit regardless of outcome (arbitrage abuse in the context of bonus exploitation).
• Attempting to hack, disrupt, or compromise the integrity of the 77aec platform, its servers, or its data infrastructure.
• Harassing, threatening, or abusing 77aec customer support staff or other members through any communication channel.

77aec is committed to promoting safe and responsible gambling. The platform is intended to provide entertainment for adults aged 21 and above. Gambling is not a means of generating income and should never be treated as such. If you feel that gambling is negatively affecting your financial situation, mental health, or personal relationships, we strongly encourage you to use the responsible gaming tools available on the platform or to seek professional support.

The following responsible gaming tools are available to all registered 77aec members via the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you can fund your account within a given period.
• Session Time Reminders: Configure automatic reminders that notify you when a specified amount of time has elapsed during a single session.
• Cooling-Off Period: Take a temporary break from the platform for a period of between 24 hours and 6 weeks. During a cooling-off period, you will not be able to log in or place bets.
• Self-Exclusion: Request permanent self-exclusion from the 77aec platform. Self-exclusion is irreversible for a minimum period of 6 months and may be extended to a permanent exclusion upon request. During a self-exclusion period, your account will be deactivated and you will not receive any promotional communications from 77aec.

If you wish to self-exclude or require immediate support, please contact our team at [email protected]. Our support agents are trained to handle these requests with full confidentiality and without judgment. For independent support, organisations such as Gamblers Anonymous provide free, confidential assistance to individuals affected by problem gambling.

All content on the 77aec platform — including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, software, and the overall layout and design of the website — is the property of 77aec or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 77aec platform for your personal, non-commercial purposes. This licence does not include the right to: (a) reproduce, copy, or distribute any content from the platform for commercial purposes; (b) modify or create derivative works based on any platform content; (c) use data mining, scraping, or similar data gathering tools on the platform; or (d) use the 77aec brand name, logo, or trademarks without prior written consent.

Any unauthorised use of 77aec intellectual property constitutes a breach of these Terms and may give rise to legal proceedings.

To the fullest extent permitted by applicable law, 77aec and its officers, employees, agents, and partners shall not be liable for any loss or damage of any kind arising directly or indirectly from:

• Your use of, or inability to use, the 77aec platform for any reason, including but not limited to technical outages, scheduled maintenance, or unforeseen service interruptions.
• Any delay or failure in the transmission or receipt of data, bets, or account instructions due to internet connectivity issues, device failure, or causes beyond 77aec's reasonable control.
• Any inaccuracy, error, or omission in the odds, scores, or event data displayed on the platform, where such inaccuracy is attributable to a third-party data provider.
• Losses arising from your voluntary participation in gambling activities offered on the platform.
• Any unauthorised access to your account resulting from your failure to maintain the security of your login credentials.

Nothing in these Terms and Conditions limits 77aec's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

77aec's total aggregate liability to any member in connection with these Terms and Conditions shall not exceed the total amount deposited by that member in the 12-month period immediately preceding the event giving rise to the claim.

77aec reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, 77aec will provide advance notice to registered members by email or via a prominent on-platform notification at least 7 days before the changes take effect, except where immediate changes are required for legal, regulatory, or security reasons.

The most current version of these Terms and Conditions will always be accessible at 77aec.io/terms-conditions. The "Last Updated" date at the top of this document indicates when the most recent revision was made.

If you object to any amendment to these Terms and Conditions, your sole remedy is to cease using the platform and close your account. Continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Terms and Conditions.

These Terms and Conditions shall be interpreted and governed in accordance with applicable law. In the event of any dispute, claim, or controversy arising out of or in connection with these Terms and Conditions or your use of the 77aec platform, you agree to first attempt to resolve the matter informally by contacting 77aec customer support at [email protected].

77aec will use reasonable efforts to resolve any complaint or dispute within 14 business days of receiving a formal written notification of the issue. Where a resolution cannot be reached informally within a reasonable timeframe, the parties agree to explore alternative dispute resolution mechanisms before pursuing formal legal proceedings.

77aec does not make any representations regarding the legality of online gambling in your jurisdiction. It is your sole responsibility to verify that accessing and using the 77aec platform is lawful in your location before registering an account.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the 77aec platform, please contact our customer support team using the details below. All queries will be acknowledged within 24 hours and investigated in full.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly through the 77aec platform
• Operating Hours: Around the clock, Bangladesh Standard Time (BST, UTC+6)
• Response Time: Within 24 hours for email; typically under 5 minutes for live chat

For responsible gaming enquiries, self-exclusion requests, or account closure requests, please mark your email with the subject line "Responsible Gaming Request" to ensure your message is routed to the appropriate team member without delay.